Terms of Service

At Class1 Watches ("we", "our", "us"), we are committed to providing a transparent and fair purchasing experience. By accessing or purchasing through our website, you agree to the following Terms of Service ("Terms"). Please read them carefully.

We operate as a Sydney-based independent dealer specialising in pre-owned luxury watches. We operate online only and do not have a public retail storefront. All appointments must be arranged in advance.

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1. Use of Website

By using our website, you agree not to engage in fraudulent, misleading, or unlawful activity, attempt to interfere with site security or data, or copy or misuse any content, photos, or descriptions. We reserve the right to refuse service to anyone at our discretion.

2. Product Descriptions

We strive for full accuracy in describing our watches. All watches sold by Class1 Watches are pre-owned unless stated otherwise, authenticated by our in-house experts, and accurately represented in photos and descriptions. Due to the nature of luxury goods, minor imperfections may exist. We encourage customers to request additional photos or information before purchase.

3. Prices & Payments

Prices are listed in AUD. We reserve the right to change pricing at any time without notice. We accept bank transfers, cash for in-person appointments, and secure checkout methods available on our website. No watch is considered "sold" until payment clears. We will confirm receipt of payment and provide shipping details once funds have been received.

4. Enquiries & Purchases

Submitting an enquiry form does not guarantee the purchase of a watch. Watches may sell at any time. We may request photo ID, proof of address, and additional verification for high-value transactions to process your purchase.

5. Shipping

We offer insured worldwide shipping via trusted carriers. For full details regarding shipping costs, timeframes, and coverage, please refer to our Shipping Policy. Risk of loss or damage transfers to the buyer once the package is marked as delivered by the carrier.

6. Returns & Refunds

Returns and refunds are handled in accordance with our Refund Policy. Please review that policy for detailed information regarding eligibility, timelines, and the return process.

7. Authentication Guarantee

All watches sold by Class1 Watches are guaranteed authentic. If a watch is proven counterfeit by a reputable independent service centre, we will offer a full refund or exchange at no additional cost.

8. Limitation of Liability

We are not liable for losses due to misuse or wear after delivery, damage caused after delivery, losses resulting from courier delays or loss in transit, or customer misunderstanding of product specifications or condition. Our maximum liability is limited to the purchase price of the item.

9. Privacy

Your information is handled in accordance with our Privacy Policy. Customer details are never sold or shared with third parties except where required for fraud prevention, payment processing, or shipping purposes.

10. Changes to Terms

We may modify these Terms of Service at any time. Updates take effect immediately upon posting to our website. We encourage you to review this page periodically to stay informed of any changes.

11. Contact Us

For questions regarding these Terms of Service:

📧 braedyn.g@class1watches.com
📍 Sydney, NSW