Shipping policy

Shipping Policy

At Class1 Watches, we are committed to providing a secure and efficient shipping experience for every order. All shipments are handled with the utmost care and are fully tracked from our door to yours.
Order Processing
  • All orders are generally processed and prepared for shipment within 48 hours of purchase.
Domestic Shipping (Australia)
  • We are pleased to offer complimentary free, express, and fully insured shipping on all orders within Australia.
  • Your timepiece will be securely packaged and shipped via a trusted express courier to ensure prompt and safe delivery.
International Shipping
  • For all international shipments, we charge a flat rate of $250 AUD for express courier service.
  • Please note that this flat rate covers express transport only.
International Insurance & Final Quote
  • Due to the high value of our timepieces and the varying costs of international insurance, this service must be quoted and arranged separately.
  • To receive a comprehensive quote for insurance on your international order, please contact us directly at braedyn.g@class1watches.com after placing your order. We will provide you with a detailed insurance quote and arrange for its payment before the item is dispatched.
Customs, Duties, and Taxes
  • The recipient is responsible for all customs duties, taxes, and import fees that may be levied by the destination country. Class1 Watches is not responsible for these charges, and they are not included in the item price or shipping cost. Please check with your local customs office for more information.
Lost or Damaged shipments
In the rare event that a package is lost in transit or arrives damaged, please adhere to the following procedure to facilitate an insurance claim. First, notify us immediately at Second, retain all packaging materials, including the original box and all contents (if accessible), as they are required for the investigation. We will initiate a formal claim with the insurer and courier. A full refund or replacement will be issued only after the claim has been officially confirmed and settled by the insuring party.