Privacy policy

At Class1 Watches (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make an enquiry, or interact with our services.

We operate in Sydney, NSW and comply with the Privacy Act 1988 (Australia).

1. Information We Collect

We may collect the following personal information:

A. Information You Provide

Name
Email address
Phone number
City / State
Watch details you provide in our forms
Shipping or billing information (if applicable)

B. Automatically Collected Information

When you browse our site, we may collect:

IP address
Device type
Browser type
Pages visited
Click behaviour
Session data (through cookies & analytics)

C. Cookies

We use cookies for:

Website performance
Personalised experience
Analytics (Google Analytics)
Security

You can disable cookies in your browser settings.

2. How We Use Your Information

Your information may be used to:

Respond to watch enquiries
Provide valuations or consignment details
Communicate with you about your submission
Improve our website and customer service
Prevent fraud or misuse
Send marketing emails only if you opt-in

We never sell your information to third parties.

3. Sharing Your Information

We may share your data only when necessary:

Service providers (email providers, analytics tools, security apps)
Payment processors (if you make a purchase)
Legal authorities if required by law

All third-party services we use comply with relevant privacy standards.

4. Data Storage & Security

We store your information securely using:

Encrypted systems
Secure Shopify servers (if used)
Restricted access for staff only

Although we take all reasonable precautions, no online storage method is 100% secure.

5. Your Rights

Under Australian privacy law, you may request:

Access to your personal data
Correction of inaccurate information
Deletion of your data (where legally possible)
Opt-out of marketing communication

To request changes, contact us at:

📧 braedyn.g@class1watches.com
📍 Sydney, NSW

6. Third-Party Services

We may use trusted third-party apps such as:

Google Analytics
Shopify apps
Email systems
Review platforms

These providers follow their own privacy policies.

7. Links to Other Sites

Our website may link to other sites. We are not responsible for the privacy practices of external websites.

8. Updates to This Policy

We may update this policy at any time. Changes will be posted on this page with the updated date.

9. Contact Us

For questions regarding this Privacy Policy: