Privacy Policy

At Class1 Watches ("we", "our", "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make an enquiry, or interact with our services.

 

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1. Information We Collect

We may collect the following personal information in various ways. Information you provide directly includes your name, email address, phone number, city or state, watch details you provide in our forms, and shipping or billing information if applicable. When you browse our site, we may automatically collect information such as your IP address, device type, browser type, pages visited, click behaviour, and session data through cookies and analytics. We use cookies for website performance, personalised experience, analytics through Google Analytics, and security purposes. You can disable cookies in your browser settings at any time.

2. How We Use Your Information

Your information may be used to respond to watch enquiries, provide valuations or consignment details, communicate with you about your submission, improve our website and customer service, prevent fraud or misuse, and send marketing emails only if you opt-in. We never sell your information to third parties.

3. Sharing Your Information

We may share your data only when necessary with service providers such as email providers, analytics tools, and security apps, as well as payment processors if you make a purchase, and legal authorities if required by law. All third-party services we use comply with relevant privacy standards.

4. Data Storage & Security

We store your information securely using encrypted systems, secure Shopify servers if used, and restricted access for staff only. Although we take all reasonable precautions, no online storage method is 100% secure.

5. Your Rights

Under Australian privacy law, you may request access to your personal data, correction of inaccurate information, deletion of your data where legally possible, and opt-out of marketing communication. To request changes, please contact us at:

📧 braedyn.g@class1watches.com
📍 Sydney, NSW

6. Third-Party Services

We may use trusted third-party apps such as Google Analytics, Shopify apps, email systems, and review platforms. These providers follow their own privacy policies.

7. Links to Other Sites

Our website may link to other sites. We are not responsible for the privacy practices of external websites.

8. Updates to This Policy

We may update this policy at any time. Changes will be posted on this page with the updated date.

9. Contact Us

For questions regarding this Privacy Policy:

📧 braedyn.g@class1watches.com
📍 Sydney, NSW