Frequently Asked Questions

To purchase a watch, simply add the item(s) you are interested in to your cart and proceed to checkout. Once your order is placed, you will be directed to an order confirmation page containing detailed payment instructions. Please complete payment using your unique order number as the payment reference to ensure your order is processed promptly.

Yes, every watch we sell is guaranteed to be 100% authentic. Every watch is checked over by experts and is thoroughly inspected to verify its authenticity and ensure it meets our high standards of quality and performance. We stand behind every watch we sell, so you can purchase with complete confidence.

Your satisfaction is our priority. We offer a 3-day inspection period from the date of delivery. If you are not completely satisfied with your purchase, you may return it for a full refund, provided the watch is in the exact same condition as it was sold and remains unworn. Please note that a 15% restocking fee applies to all returns. To initiate a return, please contact us at braedyn.g@class1watches.com within 72 hours of receiving your watch.

We offer free, fully insured, next-day shipping on all domestic orders via premium couriers. Depending on the state, it can take 1-3 days. Every shipment requires a signature upon delivery to ensure your new timepiece arrives securely. For international orders, we also provide express shipping for a flat fee of $250. Insurance is additional for international shipments, please contact us for a quote or if you have placed an order we will contact you with further details to attain a quote. Costs will be calculated after placement of an order. Please be aware that international customers are responsible for any customs duties or taxes imposed by their country.

No, as we are a second-hand dealer, we do not offer a warranty on our pieces. However, we do guarantee that every watch is in perfect working order at the time of sale. If a watch is still under its original manufacturer's warranty, this will be clearly stated in the product description.

We accept the following payment methods: Bank Transfer, Cash, and Cryptocurrency

Yes, we offer both trade-in and consignment services. If you are looking to upgrade your current watch, we can provide a competitive trade-in value towards a new purchase from our collection. Alternatively, our consignment service allows you to leverage our market expertise and extensive network to sell your watch for the best possible price. Contact us for a confidential, no-obligation quote.

We believe in complete transparency. Each watch in our collection is accompanied by high-resolution photographs and a detailed description of its condition. We document any signs of wear, and our watchmakers perform a thorough inspection to ensure the mechanical integrity of every piece.

Selling your luxury watch to us is a simple and secure process. Simply fill out the "Sell/Consignment" form on our website with the details of your watch. We will then provide you with a competitive and confidential quote. If you accept our offer, we can set an appointment to meet or provide you with the process to ship it. Once received and authenticated, we will issue your payment promptly.

Yes, your security is a top priority. Our website is certified Level 1 PCI DSS compliant, which means all your data and customer information is ultra-secure. All transactions are processed through secure and encrypted channels. You can shop with confidence knowing that your personal and financial information is protected.